Red Hat NETWORK 4.0.5 - CHANNEL MANAGEMENTT GUIDE Anleitung zur Fehlerbehebung PDF herunterladen (Seite 20)

F5 SDC Troubleshooting Guide

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Resolution

 Make sure that the client’s message timeout is not too short. If using JMeter you

can find it inside the element “Diameter Peer Configuration” in “Message

Timeout (ms)”.

 Make sure the client waits until it receives CEA before it sends its first request.

If using JMeter, do the following steps:

a) Select Thread Group of the scenario.

b) Right-click and select: Add, and then Sampler, and then Test Action.

c) In Test Action, change its name to Wait for CEA, select Pause and a duration

of 500 milliseconds.

d) Drag the element Wait for CEA to be after Diameter Sampler that sends CER.

4.5.4 FEP Appears Offline

Symptom

SDC component appears offline or does not appear at all in the Topology section of the Web

UI.

Resolution

Refer to Section 4.4.1.3 Cause – Configuration Manager or 8.1. EMS Config Manager Fails to

Start.

4.5.5 Unknown SCTP library

Error Description

The following error, “unknown lib libsctp.so” appears in the FEP log.

Causes

Unsuccessful installation of the SCPT library. The version of the installed libsctp.so may not

be what was expected from the installed SDC.

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Red Hat NETWORK 4.0.5 - CHANNEL MANAGEMENTT GUIDE Anleitung zur Fehlerbehebung Seite 20