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Inhaltsverzeichnis

Seite 1 - Standard

Getting Started GuideNeatSuiteTM Standard 1for Medium Business

Seite 2

Trend Micro™ NeatSuite™ Standard Getting Started Guide1-4The following products have been packaged in NeatSuite Standard:• Trend Micro Control Manager

Seite 3

Introduction to Trend Micro™ NeatSuite™ Standard1-5Trend Micro Control ManagerTrend Micro Control Manager offers proactive, comprehensive threat prote

Seite 4

Trend Micro™ NeatSuite™ Standard Getting Started Guide1-6Trend Micro OfficeScanTrend Micro OfficeScan protects enterprise networks from viruses, Troja

Seite 5 - Contents

Introduction to Trend Micro™ NeatSuite™ Standard1-7Trend Micro ServerProtectTrend Micro ServerProtect is designed to provide virus protection for ente

Seite 6

Trend Micro™ NeatSuite™ Standard Getting Started Guide1-8Trend Micro ScanMail for Microsoft ExchangeScanMail for Microsoft Exchange guards against vir

Seite 7 - NeatSuite™ Standard

Introduction to Trend Micro™ NeatSuite™ Standard1-9Trend Micro InterScan VirusWallInterScan VirusWall is the most comprehensive Internet gateway softw

Seite 8 - Using This Document

Trend Micro™ NeatSuite™ Standard Getting Started Guide1-10AdvantagesIt is advantageous to use NeatSuite Standard because you can register multiple pro

Seite 9 - NeatSuite Standard Products

Introduction to Trend Micro™ NeatSuite™ Standard1-11How NeatSuite Protects Your Network from VirusesWith automatic virus updates from Trend Micro, Nea

Seite 10 - NeatSuite Product Platforms

Trend Micro™ NeatSuite™ Standard Getting Started Guide1-12

Seite 11 - Trend Micro Control Manager

2-1 Chapter 2Installation ProceduresThis chapter discusses the installa

Seite 13 - Trend Micro ServerProtect

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-2Installation ApproachIf you are using Trend Micro Control Manager as your network management

Seite 14 - Key Features

Installation Procedures2-31. Management Level—Trend Micro Control ManagerInstall Control Manger on a central server to manage Trend Micro antivirus an

Seite 15

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-4The optimal configuration is to have a different server for each of these products. Although

Seite 16 - Centralized Management

Installation Procedures2-5Using NeatSuite StandardTo start the NeatSuite product installation:1. Insert the Trend Micro™ NeatSuite™ Standard DVD into

Seite 17

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-6Installing Trend Micro Control ManagerTo install Trend Micro Control Manager:1. Click NeatSui

Seite 18

Installation Procedures2-7DatabaseAny of the following:• Microsoft Data Engine (MSDE) 1.0 / 2000 (2000 + Service Pack 4 is recommended) • Microsoft SQ

Seite 19 - Installation Procedures

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-8Installing Trend Micro OfficeScanTo install Trend Micro OfficeScan:1. Click NeatSuite Standar

Seite 20 - Installation Approach

Installation Procedures2-9Web Server • Microsoft Internet Information Server (IIS)• on Windows 2000: version 5.0 (Service Pack 3 or 4)• on Windows Ser

Seite 21

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-10OfficeScan client for Windows XP/2003 32-bit EditionOperating System• Microsoft Windows XP P

Seite 22

Installation Procedures2-11• 160MB of available disk space• Monitor that supports 800 x 600 resolution at 256 colorsOther• Microsoft Internet Explorer

Seite 23 - setup screen appears

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing an

Seite 24 - Web Server

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-12Installing Trend Micro ServerProtectThe NeatSuite Standard DVD has two versions of ServerPro

Seite 25 - Assessment)

Installation Procedures2-13Information Server• 450MHz Intel Pentium III processor or equivalent• Operating System• Windows .NET Server• Windows 2000 P

Seite 26 - Hardware

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-143. From the directory containing the ServerProtect for Linux installation files, type the fo

Seite 27

Installation Procedures2-15• SUSE™ Linux Enterprise Server 9• kernel 2.6.5-7.97-default• kernel 2.6.5-7.97-smp• kernel 2.6.5-7.244-default• kernel 2.6

Seite 28

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-16Supported Web browsers for ServerProtect Web consoleAccess the ServerProtect Web console thr

Seite 29

Installation Procedures2-17Installing ScanMail for Microsoft ExchangeTo install ScanMail for Microsoft Exchange:1. Click NeatSuite Standard. The NeatS

Seite 30 - Normal Server

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-18• A Java-enabled Web browser that supports frames, such as Microsoft Internet Explorer 6.0 a

Seite 31 - Information Server

Installation Procedures2-19Installing InterScan VirusWallThe NeatSuite Standard DVD has two versions of InterScan VirusWall:• InterScan VirusWall for

Seite 32 - Software

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-20• Supported Operating Systems • Windows 2000 Server/Advanced Server with service pack 4• Win

Seite 33

Installation Procedures2-21Recommended:• Intel Pentium 4, 3.0GHz or higher with HyperThreading• 2GB RAM recommended (with HTTP VirusWall URL filtering

Seite 34

The Trend Micro™ NeatSuite™ Standard Getting Started Guide is intended to provide basic instructions on setting up NeatSuite Standard. Read it prior t

Seite 35

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-22Libraries:• Glibc-2.3.4• Libstdc++-3.4.4• Libstdc++-2-libc6.1-1*The Libstdc++-2-libc6.1-1, r

Seite 36 - 1.4.1_02/index.html

Installation Procedures2-23it as if it were a virus. Use it to trigger a virus incident and confirm that email notifications, HTTP scanning, and virus

Seite 37

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-24Implementation TipsThe following pages describe tips for implementing NeatSuite to enable be

Seite 38 - System Requirements

Installation Procedures2-25InterScan VirusWall and MS Exchange use port 25 by default. If using both products on the same machine, leave port 25 as th

Seite 39

Trend Micro™ NeatSuite™ Standard Getting Started Guide2-26

Seite 40 - Testing Your Installation

3-1 Chapter 3Registration and ActivationThis chapter includes the follo

Seite 41

Trend Micro™ NeatSuite™ Standard Getting Started Guide3-2OverviewRegister NeatSuite to activate the products in the suite and to enable the latest pat

Seite 42 - Implementation Tips

Registration and Activation3-3Registering NeatSuite StandardThe Trend Micro sales team or sales representative provides the Registration Key. Use the

Seite 43 - POP3 Scanning Redundancy

Trend Micro™ NeatSuite™ Standard Getting Started Guide3-4Activating ProductsFor details on activating individual products, refer to the product’s docu

Seite 44

4-1 Chapter 4Troubleshooting and Technical SupportThis chapter provides

Seite 45 - Registration and Activation

iContentsChapter 1: Introduction to Trend Micro™ NeatSuite™ StandardUsing This Document ...

Seite 46 - Overview

Trend Micro™ NeatSuite™ Standard Getting Started Guide4-2Frequently Asked QuestionsThe following is a list of frequently asked questions and answers.R

Seite 47

Troubleshooting and Technical Support4-3• Trend Micro ScanMail for Microsoft Exchangehttp://www.tr endmicro.com/en/pr oducts/email/smex/evaluate/over

Seite 48 - Activating Products

Trend Micro™ NeatSuite™ Standard Getting Started Guide4-4Trend Micro SupportTrend Micro Support can help you resolve queries relating to your Trend Mi

Seite 49

Troubleshooting and Technical Support4-5To contact Trend Micro Technical Support:1. Run the Case Diagnostic Tool. For more information, refer Using th

Seite 50 - Documentation

Trend Micro™ NeatSuite™ Standard Getting Started Guide4-6About Trend MicroTrend Micro, Inc. is a global leader in network antivirus and Internet conte

Seite 51 - Contacting Trend Micro

G–1 A p p e n d i x G GlossaryTip: For faster glossary search when vi

Seite 52 - Contacting Technical Support

Trend Micro™ NeatSuite™ Standard Getting Started GuideG–2• Obtains status information from the managed products• Sends this status information back to

Seite 53

G–3Registration Key A 22-character code, including hyphens, that is used to register in the Trend Micro customer database. Here is an example of a Reg

Seite 54 - About Trend Micro

Trend Micro™ NeatSuite™ Standard Getting Started GuideG–4

Seite 55 - Glossary

I–1IndexAAboutactivation 3-2Control Manager 1-5InterScan VirusWall 1-9NeatSuite Standard 1-3OfficeScan 1-6registration 3-2ScanMail 1-8ServerProtect 1-

Seite 56 - Registration

Trend Micro™ NeatSuite™ Standard Getting Started GuideiiScanning Outlook Offline Folders ...2-25POP3 Scan

Seite 57 - TrendLabs

Trend Micro™ NeatSuite™ Standard Getting Started GuideI–2RequirementsControl Manager 2-6InterScan VirusWall 2-19OfficeScan 2-8ScanMail 2-17RK 3-2SScan

Seite 58

1-1 Chapter 1Introduction to Trend Micro™ NeatSuite™ StandardTrend Micr

Seite 59

Trend Micro™ NeatSuite™ Standard Getting Started Guide1-2Using This DocumentThis section familiarizes the structure and conventions used in this guide

Seite 60

Introduction to Trend Micro™ NeatSuite™ Standard1-3NeatSuite Standard ProductsTrend Micro has designed NeatSuite Standard with “Packaged but Flexible

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