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Installation Issue on Linux Platforms Using RPM v4.1.1 (Linux only)

18 Release Notes

Installation Issue on Linux Platforms Using RPM v4.1.1 (Linux

only)

Symptom:

If you want to install CA Event Management or CAICCI in a non-default location on a

Linux platform that has RPM v4.1.1 installed on it, you must first create a symbolic link

from the default location to the non-default location. Otherwise, the installation fails.

Note: All symbolic links must be created from the root user account.

Solution:

You can determine the RPM version on the Linux platform by issuing the following

command in a terminal window:

rpm --version

To create a symbolic link to change the installation location of CA Shared Components

from the default location (/opt/CA/SharedComponents) to a non-standard location:

1. Issue the following command if the /opt/CA directory does not exist:

mkdir –p /opt/CA

The /opt/CA directory is created.

2. Issue the following command:

ln –s <non-default location> /opt/CA/SharedComponents

Example: ln –s /tools/CA/SharedComponents /opt/CA/SharedComponents

The symbolic link is created.

To create a symbolic link to change the installation location of CA Event Managers or

Agent Technology from the default location (/opt/CA/SharedComponents/ccs) to a

non-standard location:

1. Issue the following command if the /opt/CA/SharedComponents directory does not

exist:

mkdir –p /opt/CA/SharedComponents

The /opt/CA/SharedComponents directory is created.

2. Issue the following command:

ln –s <non-default location> /opt/CA/SharedComponents/ccs

Example: ln –s /usr/local/CA/NSM /opt/CA/SharedComponents/ccs

The symbolic link is created.

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