Red Hat LINUX VIRTUAL SERVER 4.6 - ADMINISTRATION Betriebsanweisung PDF herunterladen (Seite 87)

Agent activity logs

The agent activity log files are useful for determining agent status or for troubleshooting. Two log files

record agent activity and are located in the agent installation folders on the managed system.

Contents

About the agent activity logs

View the agent activity log from the managed system

View the agent activity log from the McAfee ePO server

About the agent activity logs

The agent maintains two log files that track its actions.

Agent activity log

This log file records agent activity related to things such as policy enforcement, agent‑server

communication, and event forwarding. You can define a size limit of this log file. On the Logging tab of

the McAfee Agent policy pages, you can configure the level of agent activity that is recorded.

The agent activity log is an XML file named agent_<system>.xml, where <system> is the NetBIOS

name of the system where the agent is installed.

Detailed agent activity log

The detailed activity log contains troubleshooting messages. This file has a 1 MB default size limit.

When this log file reaches 1 MB, a backup copy is made (agent_<system>_backup.log).

On Windows systems, the detailed agent activity log is named agent_<system>.log file, where

<system> is the NetBIOS name of the system on which the agent is installed.

On UNIX‑based systems, the detailed log files are found in the folder /opt/McAfee/cma/scratch/etc

and they are named log, log.1, log.2,…, log.5. The higher the log number, the older the file.

View the agent activity log from the managed system

The agent activity log can be seen on the Windows client system using the Agent tray icon (McTray).

The agent icon is available in the system tray only if the Show McAfee system tray icon (Windows only) policy is

set in ePolicy Orchestrator on the General tab of the McAfee Agent policy pages. If it is not visible,

select this option and apply it. When you finish viewing the log file content, you can hide the icon again

by deselecting the option and applying the change.

McAfee

Agent 4.8.0 Product Guide

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Red Hat LINUX VIRTUAL SERVER 4.6 - ADMINISTRATION Betriebsanweisung Seite 87