
Upgrade Instructions 5
Upgrade Instructions: Web Security and Web Filter
v7.7.3, look for APP-7.7.3-090
3. Click Find to locate the hotfix.
4. Click Download.
When the download is done, the hotfix appears in the table of downloaded
hotfixes with the status Ready to install.
5. Click Install to apply the hotfix. The installation may temporarily interrupt some
services.
6. Click OK to continue. It may take more than 5 minutes to install the hotfix.
After the hotfix is installed, manually restart the appliance from the Appliance
manager:
1. Navigate to the Status > General page.
2. Under Appliance Controller, click Restart Appliance.
Restarting the appliance takes from 5 to 8 minutes. The appliance has successfully
restarted when you’re returned to the Appliance manager logon page.
Repeat this process for each appliance that you intend to upgrade to v7.8.x.
Note that each appliance must be upgraded to v7.8.1 before upgrading to v7.8.2.
Network Agent settings
In the majority of deployments, upgrade preserves all Network Agent settings.
However, when the following conditions are true, the upgrade process does not
preserve several Network Agent settings:
There is a Filtering only appliance that is configured to get policy information
from the Policy Broker machine (either the Full policy source appliance or an
off-appliance software installation).
There is an off-appliance Network Agent installation that uses the Filtering
Service on the Filtering only appliance, and uses the Policy Server on the Policy
Broker machine.
When the above conditions are true and the upgrade is performed, the settings for the
off-appliance Network Agent installation are not retained.
In this case, record your Network Agent settings (configured in the Web Security
manager) before performing the upgrade. Go to the Local Settings page for each
Network Agent instance (Settings > Network Agent > agent_IP_address) and record
all of its settings.
The following local settings are not preserved.
Filtering Service IP address
If Filtering Service is unavailable
Proxies and Caches
Port Monitoring
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