
Upgrade Instructions 9
Upgrade Instructions: Web Security and Web Filter
When the appliance upgrade is complete, continue with Step 5: Upgrade additional
Policy Server machines.
Do not upgrade any other appliances or off-appliance components until the full policy
source appliance has successfully completed the upgrade process.
Policy Broker: Windows upgrade instructions
1. Make sure that no administrators are logged on to the TRITON console.
2. Log on to the installation machine with an account having domain and local
administrator privileges.
3. Close all applications and stop any antivirus software.
4. Go to the Downloads tab of mywebsense.com
to download the TRITON Unified
Installer.
The installer file is WebsenseTRITON78xSetup.exe.
Installer files occupy approximately 2 GB of disk space.
5. Right-click WebsenseTRITON78xSetup.exe and select Run as administrator
to launch the installer. A progress dialog box appears, as files are extracted.
6. The installer detects Web Security components from an earlier version and asks
whether you want to proceed.
Click OK.
7. On the installer Introduction screen, click Next.
Note the Installer Dashboard remains on-screen, behind the installer screens
mentioned in the remaining steps.
8. On the Websense Upgrade screen, select Start the upgrade, then click Next.
9. When you click Next, a Stopping All Services progress message appears. Wait for
Websense services to be stopped.
The Pre-Upgrade Summary screen appears when the services have been
stopped.
In some cases, the installer may be unable to stop the Websense services. If the
services have not been stopped after approximately 10 minutes, then stop them
manually. You can leave the installer running when you do so. Use the C:\Program
Important
If you are upgrading Log Server on this machine and it
uses a Windows trusted connection to access the Log
Database, you must log on to this machine using the same
trusted account.
Warning
Be sure to close the Windows Event Viewer, or the
upgrade may fail.
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